Client Services

Training and Technical Assistance

To advance the strategic imperatives and/or policy objectives of its Federal, state, and local government agency and organizational clients, CRP provides customized training and technical assistance (T/TA) informed by a research-based approach to the conceptualization, development, and implementation of solutions. CRP also provides T/TA services to community-based organizations and program grantees. The cornerstone of CRP’s operating approach to T/TA is "Transferring Knowledge to Practice and Practice to Knowledge"—that is, CRP trainers and other T/TA staff emphasize the importance of converting knowledge and data on the key issues affecting each client or client discipline into relevant and timely services, programs, policies, and products.

CRP T/TA staff specialize in closing the gap between knowledge and practice by utilizing time-tested and new emerging T/TA mechanisms. Using an ever-expanding portfolio of multi-media T/TA applications, tools, and materials, CRP brings enhancements and innovative thinking to policymakers, practitioners, and consumers. CRP’s multidisciplinary T/TA team can design and implement training models that emphasize state-of-the art knowledge and technology transfer, including webinars, webcasts, online courses, and other distance learning approaches, along with interactive CD-ROMs, listservs, and social media techniques. They can also provide a wide range of traditional T/TA approaches such as on-site and telephonic training, training of trainers (TOT), and T/TA conferences and workshops.CRP’s staff, along with our extensive database of expert consultants, are available to provide T/TA to its clients in an array of disciplines and competencies. These include behavioral health, child and family health, clinical psychology, curriculum development, cultural competence, elementary, secondary, and post secondary education, evidence-based public health, grant proposal writing, health communications, HIV/AIDS, human and adolescent health, social welfare policy, strategic planning, and violence prevention.

CENTER FOR SUBSTANCE ABUSE PREVENTION (CSAP) – CENTERS FOR THE APPLICATION OF PREVENTION TECHNOLOGIES (CAPT) When the Substance Abuse and Mental Health Services Administration’s (SAMHSA) Center for Substance Abuse Prevention (CSAP) needed a partner to manage its national portfolio of T/TA activities in collaboration with the Centers for the Application of Prevention Technologies (CAPT), SAMHSA/CSAP selected CRP. We coordinated an array of T/TA deliveries through several subcontractors; planned and managed a broad spectrum of T/TA workshops and conferences; managed a network of expert T/TA consultants; and directed the Agency’s Service to Science Initiative, which provided evaluation-capacity building T/TA to prevention interventions and programs. SAMHSA/CSAP relied on CRP to manage its mini-subcontract program for “building the field” of evidence-based prevention, resulting in an investment of over $3,750,000 in mini-subcontract awards over a five-year period. We also managed SAMHSA/CSAP’s pilot Prevention and Wellness Initiative and worked with the CAPT in convening and reporting a series of T/TA listening sessions in geographically-dispersed sites across the country.

planned and managed four T/TA policy academies on co-occurring substance abuse and mental disorders for SAMHSA, which enabled the Agency to effect systems change for transforming how co-occurring services are delivered. We coordinated pre-academy planning meetings, designed and developed strategic action templates used to guide strategic action planning sessions, facilitated the T/TA sessions, coordinated the delivery of on-site T/TA at each academy, and led state and tribal teams in constructing an estimated 46 strategic action plans for enhancing co-occurring systems of care.

SAMHSA’S RETURNING VETERANS INITIATIVE SAMHSA selected CRP to provide an array of T/TA services in support of its Returning Veterans Initiative, the predecessor to the Agency’s Strategic Initiative on Returning Veterans and Military Families. First, we managed the nation’s inaugural conference targeted to addressing the imminent and special behavioral health needs of returning veterans and their families. CRP facilitated the initial inter-agency planning committee meeting and prepared a report, which informed the subsequent planning and implementation of the national conference. Second, we convened and managed SAMHSA’s first policy academy on returning veterans and their families, which was preceded by planning visits to each state. Through CRP’s assistance, SAMHSA was able to impact system-level changes encompassing strategic partnerships, capacity-building, and community collaboration at state and local communities.

U.S. DEPARTMENT OF THE INTERIOR (DOI) At DOI’s request, CRP provided training and technical assistance to Atlanta Cluster Initiative (ACI) institutions on marketing their research capabilities to DOI offices and programs. Using the medium of interactive videoconferencing technology, CRP implemented a research and training symposium that captured and streamed live sessions on this topic to personnel from ACI member institutions, including Morehouse and Morris Brown colleges, and Clark Atlanta and Spelman universities.

CDC National Minority AIDS Initiative (NMAI)/Young Men Who Have Sex with Men (YMSM) INTERVENTION PLAN AND PROCESS MONITORING TRAINING CRP provided technical assistance and logistical support to the CDC's Program Evaluation and Research Branch/ Division of HIV/AIDS Prevention by developing curricula and implementing a series of regional training workshops. The workshops were designed to prepare participating NMAI community-based organizations to address the new reporting requirements for intervention plan and process-monitoring data collection and submission using a browser/web-based system. Specifically, CRP was contracted to perform the following tasks: develop and implement a training curriculum for NMAI grantees; develop and implement a training user manual for grantees and trainers; conduct train-the-trainer sessions (during which a CRP master trainer trained others to serve on the training team); develop an evaluation instrument to measure the success of the trainings; write a summary report of all training activities; develop a technical assistance (TA) tracking system; and provide follow-up TA to NMAI grantees.

HEALTH RESOURCES AND SERVICES ADMINISTRATION (HRSA) In conjunction with the Health Resources and Services Administration (HRSA) and the Maternal and Child Health Bureau (MCHB), and in collaboration with the Centers for Disease Control and Prevention (CDC), CRP conducted six national training courses in maternal and child health (MCH) epidemiology between 2001 and 2007. For each course, CRP invited professionals in state and local health departments who had significant responsibility for collecting, processing, analyzing, and reporting MCH data to participate in a one-week intensive training program. The training curriculum, which was developed by members of CRP’s staff, was designed to build participants’ conceptual, technical, and analytic skills in the effective use of epidemiological data and other applications relevant to their day-to-day work. It was also designed to increase the pool of analytically trained MCH personnel in state health agencies, expand the cadre of MCH data leaders and experts in state health agencies, increase the use of data to inform program planning and policy development in MCH practice, and increase the number of MCH professionals using epidemiological methods to improve information-based decision making.

THE W. K. KELLOGG FOUNDATION A team of CRP logistical and technical staff conceptualized, planned, and implemented a five-day conference for the W. K. Kellogg Foundation’s National Fellowship Program. The programmatic and technical design of the conference model allowed more than 100 Kellogg fellows, Foundation personnel, and guest experts to select and pursue a track from among four program areas for experiential learning. Each learning experience included site visits to facilities and agencies that embodied the desired learning experience. The CRP team developed the conference model and conference program-tracking design; CRP also coordinated the selection of speakers and managed the site visit process. Additionally, they spearheaded the research effort emanating from the conference; developed a set of recommendations for related sub-topics; and conducted a series of case studies focusing on cultural diversity as it relates to education, employment, health, and housing from both local and national perspectives.